Customer Investment Advisor
Belgium - no specific region
Fixed term
Selection & Interim
Are you passionate about customer service and looking for a rewarding career opportunity in a sunny European country? Then we've got just the job for you! As a Customer Investment Advisor you will be the voice of our client, an online bank specializing in investments, responding to customer needs by phone and e-mail. If you have strong communication skills in French and Dutch, we want to meet you! In addition to joining a dynamic team, you'll enjoy attractive benefits. Apply now!
Description
- You will be responsible for the day-to-day management of files and communication with customers;
- You will coordinate the various tasks within the team to ensure smooth processes;
- You will actively participate in team meetings and contribute innovative ideas to improve our practices;
- You will have to ensure regular and accurate monitoring of performance indicators to guarantee service quality;
- You will be required to train new employees and support them as they develop their skills;
- You will contribute to the implementation of new tools and processes to optimize our operational efficiency;
- You'll need to be proactive in managing issues and finding quick and effective solutions;
- You will work closely with other departments to ensure smooth, consistent communication.
Your profile
- Good communication skills in French and Dutch;
- Basic written and spoken English is a must;
- Previous experience in a customer service role is considered an asset.
Offer
- Monthly salary indication: up to € 2000
- 1 year experience abroad;
- Attractive salary package up to €2500 gross;
- Discretionary performance bonus;
- Free life, pension and health insurance;
- Meal and ecological vouchers;
- Net allowance for working from home;
- Reimbursement of fitness expenses;
- Remote working and flexible hours;
- External training opportunities;
- Career development opportunities;
- Continuous internal training.
