Operations Expert

Reference: 10033858 Brussels Open-ended Selection & Interim

Description

• You monitor and control departmental budget and FTE;
• You compile and analyze relevant statistical data (e.g. volumes) to assess departmental performance;
• You ensure local and group reporting; you prepare reports and presentations for management and internal stakeholders;
• You coordinate transversal tasks/requests within Private Bank Operations (e.g. Business Continuity Management, record inventory, …);
• Support team leaders in the review of Processes and Procedures (focus on Risk Assessment);
• You regularly review and evaluate existing operational processes with a focus on risk assessment;
• You propose improvements and optimizations to enhance efficiency and mitigate operational risk;
• You ensure compliance with bank regulations and internal standards;
• You manage small changes portfolio;
• You ensure coordination of delivery with all partners involved.

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Your profile

• You have a first relevant professional experience in a finance/operations environment. Knowledge of banking processes is a plus (notions of risk management, business management, process management and change management);
• You have a good understanding of potential risks associated with process changes and strategies to mitigate them or you are willing to acquire this expertise;
• You demonstrate strong analytical and problem-solving skills, ability to deal with complex data & perform swift analysis and to propose solutions;
• You are able to translate complex analysis in easy-to-understand conclusions;
• You have excellent oral and written communication skills;
• Strong stakeholder management skills able to handle transversal performance with various stakeholders (managers, vendors, Ops teams, Risk management, Finance, HR, …) and to liaise with different counter-parts;
• Able to structure and monitor delivery and demonstrate high attention to detail;
• Flexible, adaptable, and keen to learn and develop business knowledge;
• Good knowledge of MS Office;
• You are fluent in English, business proficient in French or Dutch.

Offer

• Monthly salary indication: € 3501 - € 4500
• A role with impact and possibility to grow;
• A dynamic and innovative work environment centered around our employees and our customers;
• Attractive and wide scope of tasks;
• Interesting salary package (meal vouchers, hospitalization insurance, pension plan, cafeteria plan, ...);
• Corporate culture where client orientation, integrity, partnership and diversity are key values;
• Environment where you are encouraged to share your opinions and concerns (speak up culture);
• Flat organizational structure with close collaboration and open communication with management and between different departments.

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