Account manager credit insurance

Description

• Achieve portfolio objectives by managing brokers and maintaining, expanding and re-engaging existing client relationships (direct or broker) ;
• Maximize renewal of existing portfolio with specialized brokers, direct clients and clients with non-specialized brokers ;
• Realize the objectives of changing premium rate and possibly restructuring the policy of the customers in the portfolio ;
• Maintain and develop customer and broker satisfaction ;
• Increase the overall portfolio by realizing expansions ;
• Builds and strengthens relationships with both broker and client ;
• Ensures a long-term profitable and quatlitative client portfolio and identifies new commercial opportunities to expand the client portfolio. ;
• Achieve goals for portfolio growth and quality ;
• Develop relationships with clients and brokers ;
• Negotiate policy terms at renewal with direct clients, clients through specialized and non-specialized brokers ;
• Identify opportunities for cross and upselling ;
• Proactive service such as customer visits, welcome contacts with new customers, etc. ;
• Identify customer limit needs and coordinate this with the Risk Department ;
• Finding solutions when problems arise ;
• Coordination of escalations ;
• Taking personal responsibility for the implementation of quality standards across the Group ;
• Serve existing brokers based on broker segmentation ;
• Serve client segments based on Operational Manual ;
• Work closely with other core functions ;
• Apply commercial underwriting standards (MMCD rules) to ensure profitability and quality of client portfolio.

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Your profile

• Expert market knowledge ;
• Be able to build extensive network with close contacts with brokers, market players and opinion leaders ;
• Be able to create and convert leads for expansions ;
• Expert sales knowledge and negotiation skills ;
• Be able to collaborate with members of other core functions ;
• Be able to convince clients during negotiations ;
• Be able to build and strengthen good relationships with clients and brokers ;
• Very good knowledge of Dutch &English.

Offer

• Monthly salary indication: € 4001 - € 6000

As a leading name in insurance, we are committed to supporting our employees—their ambitions, dreams, and challenges—making us a distinctive workplace. Together, we can create an empowering environment where everyone feels confident to explore, grow, and help build a better future for our clients and the world around us.
We believe in a diverse and inclusive team and take pride in being an equal opportunity employer. We encourage you to bring your full self to work, regardless of your background, appearance, identity, or beliefs.
Applications are welcome from candidates of all ethnicities, cultural backgrounds, ages, genders, nationalities, religions, abilities, and sexual orientations.
Join us. Let’s build a better tomorrow together.

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