HR Help Desk Officer
Brussels
Open-ended
Outsourcing
Are you an experienced administrative professional with a flair for operational processes? We are looking for a detail-oriented, analytical HR Help Desk Officer to join our client's dynamic Service Team Contract & Personal Data. If you thrive on working with technical tools like SAP HR and Excel to tackle HR queries and ensure process efficiency, this role is perfect for you. As a key player in the team, you will collaborate with various HR departments, ensure compliance, and prioritize tasks effectively. With a competitive salary, benefits package, and career growth opportunities, this is an excellent chance to advance your HR career. Apply now and be part of a supportive team where your skills shine!
Description
- As a specialist in the Service Team Contract & Personal Data operational team, you will be responsible for following up administrative HR questions from employees through HR Direct Access;
- All technical tools provided, such as SAP HR, DB Access, HR Direct Access and Excel, will be used by you to perform the foreseen operational tasks;
- You guarantee the correct application of principles and rules within the different processes, both at individual and collective level;
- Incidents are detected by you and communicated to your team lead, after which you implement the necessary solutions;
- Priorities you manage daily so that all tasks are completed in a timely manner;
- In collaboration with your HR Service Center colleagues, you contribute to the execution of their daily tasks;
- You work closely with HR Business and other specialist teams within HR, such as Social Regulations, Reward and Pension;
- The proper execution and follow-up of various controls within the set deadlines are your responsibility;
- If there are problems in the execution of processes, you inform your team lead so that the processes your Service Team 'owns' can be maintained and updated;
- You actively participate in testings of new processes and changes, and provide necessary feedback;
- Customer satisfaction is closely monitored by you.
Your profile
- You have experience as an administrative administrator or in managing operational processes;
- Technical and complex issues motivate you;
- You have good analytical skills and an affinity with numbers and social legislation;
- You are dynamic, flexible and stress resistant;
- You work methodically, precisely and proactively;
- You are a team player and work easily with everyone;
- You are precise, sensitive to details and control your work;
- The customer is your focus and you are willing to contact our employees;
- You are able to contact our employees in French and in Dutch, both orally and in writing;
- You have a Bachelor's degree (or equivalent through experience);
- You are not afraid of working with technical tools (SAP HR, databases of different types, Office Suite, HR Direct Access, ...).
Offer
- Monthly salary indication: € 2001 - € 2500
- As a consultant, we offer you a permanent contract with the following benefits;
- Attractive gross salary;
- Flat rate expense allowance;
- Meal vouchers;
- Health and group insurance;
- A car or mobility budget after 1 year of activity;
- 12 ADV days on top of the legal 20 days;
- The project is also possible on a freelance basis.
