Description:

- Take full responsibility on all mortgage loan requests that have been assigned to you.
- You give advice, reassure the customer if necessary and convince him to continue in our online process.
- You will be assessed on the customer experience created as well as the conversion rate of the application into a contract.
- You work in close relationship with the head of credit, other advisors and the credit middle office employees to ensure an excellent and flawless mortgage loan customer experience.
- You will analyse the more complex requests (e.g. bridge loans), applications that will not be included in the regular decision process and High-value customer applications.
- You play a proactive role in continuously improving the company^mortgage experience.
- You will give input to the pricing and risk committee.

Profile:

- You have at least 5 years of relevant experience in retail lending (consumer loans or mortgage loans). Experience in professional lending will be considered as an added-value.
- You have at least 2 years of relevant experience in mortgage lending in a sales/advise function in direct contact with the customer (e.g. advisor professional clients, mortgage advisor or branch manager).
- You can independently analyze and assess the quality of a mortgage loan request and this as well for employees or workers as for self-employed or liberal professions.
- In your current position you have the right to grant mortgage loans and can determine pricing.
- You are an expert in the fiscal impact of the mortgage loan and are able to clearly explain this to customers.
- You have a strong commercial drive and can help, advice and convince prospects and customers to subscribe the company offered solutions, based upon your understanding of the customer's needs.
- Although you are a real team player, you also like to work independently.
- You are fluent in Dutch and French.
- You hold all relevant Febelfin certificates, allowing you to sell mortgage loans as well as linked insurance products.
- You are able to prioritize work while managing urgent requests.
- You are technology minded & like innovative models.
- You have at least a bachelor degree (preferably in economics or finance).

Offer:

Our client offers you a permanent contract.
Our client is active in the banking sector.

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