Description:

The profession of claims adjuster within the P&C Corporate Claims department GE/SME Liability will offer you a very varied vision of the world of companies in different fields and will bring you face to face with Civil Liability insurance products.

You will have constant contact with brokers, insured people, experts and lawyers, and will manage all the files that you are allocated. Your role will be mainly to provide your technical expertise in the context of very complex claims files covering major financial issues or with extensive material damage and/or exceptionally serious damage to settle the claims in the interest of both the insured and the organisation while respecting the rights of the victim.

Your tasks:
- Conduct amicable negotiations on cases with major financial issues or serious material damage and/or exceptionally serious damage to reach the right level of compensation for the victims and to allow the proper execution of the organisation's obligations at the fairest cost.
- Coordinate the activities of all the internal or external services involved with the victim-client (production, accounting, prevention, etc.) or by the type of file (multidisciplinary committees, medical institutions, etc.) in order to make sure the files are followed up in a spirit of cooperation and consultation.
- Demonstrating interactive listening, establish a relationship of trust with the client-victim and adjust the compensation to the client-victim's situation in order to offer an innovative service and keep the organisation's workload under control.
- Take charge of the complete management of complex files, control the workload involved in these files and be a point of contact where the management of a file is difficult, in order to satisfy the customer while controlling the organisation's workload.
- Take charge of the complete management of complex files, control the workload involved in these files and be a point of contact where the management of a file is difficult, in order to satisfy the customer while controlling the organisation's workload.
- Participate in external events and represent the organisation according to your remit, to defend the organisation's interests and contribute to the creation of a positive brand image.
- Advise and support colleagues to enable them to develop their technical expertise, and to increase the professionalism and efficiency of the team.

Profile:

- You have a Masters' degree in Law
- You have at least 10 years' experience in a similar role
- You are quadrilingual in Dutch, French, English and German
- You have technical knowledge in the field of Civil Liability insurance
- You find oral and written communication easy and can be succinct
- You are customer-oriented and are able to quickly understand a customer's needs
- You have an analytical mind
- You are organised and flexible - the job may require frequent and regular travel
- You are an open-minded team player
- You are responsive and can make decisions quickly
- You have good negotiation/persuasion skills

Offer:

Our client who is active in the insurance sector offers you a permanent contract.

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